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Shipping & Delivery

Shipping Methods

    How Are Goods Shipped To Me From China? Shipping of orders from KAJOIN is by international courier, such as EMS, DHL, UPS, TNT and HongKong Air Mail. ... more info

Tracking Your Packages

    - After we dispatch your goods, we will email you a tracking number for the courier used (depending on your email preferences), or your tracking ... more info

How do I save on shipping?

      Due to the high price of international shipping, we suggest our customers to buy everything they want in one order. That way, the per-item ... more info

Can You Deliver to My Country?

    kajoinhk can deliver to Worldwide countries. - kajoinhk delivers to Worldwide countries (except within Mainland China - we are export only). ... more info

Is Shipping Included In The Website Price?

       Shipping Included? Do I have to pay extra for delivery? How much are the courier fees? The prices listed on our online store site ... more info

kajoinhk Delivery Guarantee

    1>. We guarantee your products will arrive safely in your destination country. 2>. In the unlikely event your package is lost, we will re-send ... more info

What if I don't receive my package for a long time?

     If you can't receive the package for a long time (more than 30 days), please inquire your mail in your local express company by your tracking ... more info

Delivered Duty Paid?

    Goods bought from kajoinhk are DDP - delivered duty paid, right? Sorry. We do not - and cannot - calculate, predict, or guess the import taxes and ... more info

Customs Clearance Issues

    ...from port to port ...from day to day or from one Custom's staff member to another ...depending on the volume of packages requiring clearance on ... more info

Terms and Conditions you should know relating to deliveries

    Before you read the small print: Importing is a breeze in most countries! You may have to pay your own country's VAT (i.e. Sales Tax) and sometimes ... more info

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